Thank you for choosing Namasteyog! We are delighted to provide you with our quality products. This Shipping and Delivery page outlines the information and policies related to shipping and delivery of your orders.
- Order Processing
1.1 Once you place an order on our website, it will be processed within 3 business days. Business days exclude weekends and public holidays.
1.2 Orders placed after [Time] (local time) will be processed on the following business day.
1.3 We make every effort to ensure that the products listed on our website are in stock. In case of any unforeseen stock issues or delays, we will notify you promptly via email or phone.
- Shipping Methods and Costs
2.1 We offer several shipping options based on your location and the products you order. The available shipping methods and their associated costs will be displayed during the checkout process.
2.2 Shipping costs are calculated based on the weight and dimensions of the products in your order, as well as the shipping method you choose.
- Delivery Timeframes
3.1 The estimated delivery time for your order will depend on your location and the shipping method selected. Please note that delivery times are approximate and may be subject to delays beyond our control.
3.2 Standard shipping within India typically takes 5 to 7 business days.
3.3 International shipping outside of India may take upto 15 business days, depending on the destination.
3.4 Please refer to the shipping carrier’s website for more specific delivery timeframes and tracking information once your order has been shipped.
- Tracking Your Order
4.1 Once your order is shipped, you will receive a shipping confirmation email containing tracking details and a link to track your package’s status.
4.2 Please allow up to 48 hours for the tracking information to be updated on the shipping carrier’s website after receiving the shipping confirmation email.
- Customs and Duties
5.1 For international orders, customs duties, taxes, and fees may be levied by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
5.2 Namasteyog is not responsible for any customs or import duties that may be applied to your order, nor for any delays caused by customs inspections.
- Delivery Address
6.1 Please ensure that the delivery address you provide during checkout is accurate and complete. Namasteyog is not responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
6.2 If you need to change the delivery address after placing your order, please contact us as soon as possible. We will make every effort to assist you, but changes may not be possible once the order is shipped.
- Delivery Issues
7.1 If you experience any issues with the delivery of your order, such as delays or damage to the package, please contact us immediately. We will work with the shipping carrier to resolve the problem and ensure your satisfaction.
Thank you for shopping with Namasteyog. We hope you enjoy our products and have a wonderful experience with us.
Namasteyog Team